Sometimes users who make use of Apowersoft Screen Recorder on Windows and Mac may encounter the issue of recording no sound. To help users better solve this problem, we summarize the following suggestions. You can follow those steps to fix this issue.
- Audio Recording Device For Powerpoint
- Powerpoint Not Recording Sound
- Powerpoint Audio Recording Not Playing
- Audio Recording In Powerpoint 2010
- Powerpoint Screen Recording No Audio
For Windows Users
If your PowerPoint is saved in an older.ppt file format, you should first convert the file to the newer.pptx file format before recording. Recording using the older.ppt format often causes problems such as missing or unplayable recordings. If your PowerPoint has a filename ending in.p pt (“MyPowerPoint.
If you are using the free version or Pro version of Apowersoft Screen Recorder on Windows PC, then you can follow the steps below to fix the problem. Pages for mac convert to microsoft word.
Check the playback device in your computer
- Right click the sound icon in notification area and select “Playback device” from the menu.
- Check whether your actual device (such as “Speakers”) is selected as the default device, and make sure the audio device under “Recording” is available.
Check the audio input that you’ve selected in screen recorder
Open the screen recorder and drop down “Audio Input” and check whether you have selected “Microphone”, “System sound” or both. Note that if you choose “None”, then you won’t record any sound.
- How can an audio file be made to play on Powerpoint for Mac throughout a entire presentation? In order to play the sound, some Powerpoint settings may need to be activated or altered. The big audio icon on the slide (the inserted sound icon) should be selected.
- A short and simple video for students in my course.
- NOTE: Update PowerPoint for Mac before exporting to video. Previous versions of PowerPoint for Mac did not support exporting video with narration. CONVERT OLDER POWERPOINTS. If your PowerPoint is saved in an older.ppt file format, you should first convert the file to the newer.pptx file format before recording. Recording using the older.ppt.
- A short and simple video for students in my course.
Check whether you had changed the audio input device during recording
Note that after you run the screen recorder, you cannot change the audio input device, which means that you cannot plug in or remove microphone from the computer after you have run the recorder. Otherwise, you need to re-launch the program to make it record sound successfully.
An exception for Windows XP users
Our new version of screen recorder does not support recording computer system sound in Windows XP due to the innovated audio recording technology. Thus Windows XP users may find that only microphone is clickable from the audio input menu, which indicates that those users can enjoy all the functions normally, except the system sound recording.
Send log file for further help
If all the steps above fail to solve the problem, for Pro version users, you can drop down “Help” menu and click “Support” to send us log file and describe the problem. For online version users, you can click the support icon on the toolbar and send us log file along with the details of this issue.
For Mac users
Those who are utilizing Apowersoft Mac Screen Recorder can refer to below suggestions to solve the no audio recording issue.
- Download and install the latest version of Apowersoft Mac Screen Recorder.
- Launch the Mac screen recorder and ensure that you have selected System sound, Microphone or System sound and microphone in the drop-down menu of “Audio Input”.
- Make sure your system sound volume is loud enough before recording. Also, the sound volume on the recording tool bar must be turned up in order to record sound normally.
- If you are recording video chat/conference, please jump to the next section to check the correct settings for recording.
- If all the steps above cannot solve the issue, you can drop down “Help” menu and click “Feedback” to send us log file and describe your problem. We will help you as soon as possible.
Tips: Before you start recording, you need to check and make sure the audio input and output devices are available by going to “System Preferences” – “Input” / “Output”, and don’t select the Apowersoft audio devices. Besides, you should note that the audio input/output cannot be changed manually during the recording process, or the sound will get lost.
Mac specific solutions on recording different video chats
Recording Skype
To record sound successfully from Skype, you need to follow the suggestions below.
- Launch Skype and then drop down the Skype menu on the top left of the menu bar, then select “Preference” to configure the basic settings.
- Then click “Audio/Video” tab, check whether the default settings in “Microphone”, “Ringing”, “Speakers” is selected as “Same as System”, if not, please change to it.
- Once above settings are done, you can then launch the Apowersoft Mac Screen Recorder to do the recording.
Recording Google Hangout
If you are recording Google Hangout and find that recording turns out to be no sound. Then could you please open your google hangouts and check the following settings?
- Click the “Settings” option in Google Hangout.
- Change the input sound to your built-in microphone, and the output to “Apowersoft_AudioDevice” in video chat settings.
- Then you can run the Apowersoft Mac Screen Recorder.
- Click the “Play test sound” button below, if you can hear the sound, then it indicates that you can record screen with sound normally.
- After that, you can start recording again to check whether it works fine.
Recording FaceTime Video Call
Audio Recording Device For Powerpoint
When recording FaceTime video chat, sometimes you may wonder why your friend at the other side cannot hear your speaking, or vice versa. To solve this issue, you need to open FaceTime first, then drop down the “Video” menu on the top of your Mac computer, then check whether any available audio device is selected for both “Microphone” and “Output” tab. If not, please change to it and avoid “Apowersoft_AudioDevice” is set as the microphone or output device.
Recording WebEx Meeting
To solve the issue of failing to capture WebEx meeting with audio on your Mac, you can simply follow the steps below to troubleshoot this problem.
- Make sure you have selected right audio input in our Mac screen recorder before recording. To record sound from both parties, you’d better choose “System sound and microphone”.
- Launch WebEx meeting, click the more icon underneath “Call Using Computer” and then change the computer audio settings.
- Please check whether “Apowersoft_AudioDevice” is selected as default speaker or not, if not, please change to it. And also ensure that the selected microphone device is workable.
- Then hit the “Test” button next to the speaker device and check whether your device works well.
- Once done, you can start your recording. If it still fails to work, you can send us log file for checking out the issue.
If the sound on your Mac has stopped working, there are a number of possible explanations and solutions. The first thing to check is that the sound definitely is not working. Below we'll explain what to check.
No sound on Mac? Check these things first
1. Check the volume
As simplistic as it may seem, the first thing to check is that the volume hasn’t been muted intentionally. Tap the volume up (F12) key to turn up the sound level.
Pro tip: If you hold down Option+Shift when you press F12 or F11 to increase or decrease the volume, it will move in smaller increments than the full step changes that occur when you use the keys on their own.
2. Is it an app problem?
It may be that there’s no sound on your Mac because it won’t play audio in a specific app. If, for example, you can’t hear sound from a video in Safari, make sure the audio isn’t muted, by clicking the volume control in the video. You should also check other sound sources, like iTunes and QuickTime movies to find out if they can play sound.
Tip: if you’re fed up with websites you visit automatically playing video with sound when you’re working, go to Safari>Preferences and click the Websites tab. Click Autoplay, and in the bottom right of the window, choose Stop Media with Sound.
Powerpoint Not Recording Sound
3. Check for hardware issues
Next, check there’s nothing plugged into the headphone/line out port and look to see if there’s a red light on that port. If there is, it could be there’s a problem with the port, or something blocking it. Try blowing on it to clear dust, if that’s the case.
4. Are you running the latest version of macOS?
If there’s still no sound on your Mac, Apple’s advice is that the first thing you should do is make sure you’re running the latest version of macOS.
To check which version of macOS your Mac is running, click the Apple menu and then About this Mac. The window that opens will have the name of the version of macOS currently installed at the top. Now the latest version is macOS High Sierra. If you’re not running High Sierra, you should consider installing it by going to the App Store app, and clicking on it in the sidebar on the right hand side of the main window.
If you don’t want to install High Sierra, at least make sure you’re running the latest update to whichever version of the OS is installed. To check that, click Software Update in the About this Mac window. That will check for updates and let you know if there’s one available. If there is, install it.
Before you install either a new version of the OS or an update, backup your Mac using Time Machine, or whichever backup tool you normally use.
5. Run Maintenance scrips
If you’ve determined your Mac’s sound definitely isn’t working, consider running CleanMyMac X’s Maintenance scripts. These optimize the performance of your Mac by running a number of routines such as repairing disk permissions, verifying your startup disk, and rebuilding the launch services database.
Here's how to run Maintenance scrips:
Download CleanMyMac X here (it's free to download).
- Launch the app.
- Click Maintenance.
- Choose Run Maintenance Scripts and click Run.
Following this link, you can get CleanMyMac at 20% off.
How to check your sound settings
If you’re running the latest version of macOS and your sound still isn’t working, the next step is to check your Sound settings.
- Click on the Apple menu and choose System Preferences.
- Click on the Sound pane.
- Select the Output tab and choose Internal Speakers. If that’s not available as an option, contact Apple Support.
- Check if the volume slider is low, if so slide it to the right and check the sound again.
- Make sure the Mute box isn’t checked.
If, when you check your sound settings, you see a USB device selected rather than Internal Sound, and you can’t change it, disconnect all USB devices from your Mac and try again.
Is there an app interfering with the sound?
Some applications, like screen recorders, install their own audio output drivers so that when you record the screen you can direct your Mac’s output to the recording app. It’s possible that if you’ve installed an app like that, its driver could be interfering with your Mac’s sound output.
- Go to System Preferences and choose Sound.
- Click on the Output tab.
- If there’s an output option that looks like a software app and it’s selected, that may be why the sound is not working on your Mac.
The best thing to do in that instance is to uninstall the app. You could just drag the app to the Trash, but that won’t uninstall it properly or remove all the files the app has placed on your Mac. To do that, you should use a dedicated uninstaller like CleanMyMac X.
CleanMyMac makes it very easy to completely uninstall any app so that it doesn’t leave any fragments or stray files behind. By using CleanMyMac, you can be sure you’ve deleted all the files associated with the app and that it hasn’t left anything behind. You can download CleanMyMac for free here.
Restart the sound controller
If there are no software audio drivers interfering with your Mac’s sound output, nothing plugged into the headphone jack, USB, or Thunderbolt ports, and your sound still doesn’t work, the next step is to restart the sound controller. This requires launching Activity Monitor and quitting a process, but don’t worry, it’s not too scary!
- Go to Applications>Utilities and double-click on Activity Monitor to launch it.
- In the search bar, type 'coreaudiod’ to locate the Core Audio controller.
- Click on coreaudiod, then click ‘X’ in the tool bar to quit it.
- Coreaudiod will restart.
Mac volume not working and stuck on mute?
If the volume control is not working on your Mac, either using the keyboard or the slider in the menu bar or System Preferences, it could be ’stuck’ on mute. The most common occurrence of this problem is on pre-2015 Macs that had a digital audio output support in the headphone jack.
On those Macs, there was a sensor in the port that detected whether a headphone jack or a digital audio device was plugged in. The Mac would then change the output to headphones or digital output accordingly. However, sometimes the sensor failed to recognise when a digital audio device had been unplugged and so the audio output remained locked on digital output, with no way to change it. With no digital audio output connected, there is no way to change the volume or hear sound.
The solution in that case is to plug the cable back in to the socket and remove it again. Try it a few times, if necessary, to ‘trip’ the sensor and make the Mac recognise the digital audio device is no longer connected. If that doesn’t work, there could be some gunk blocking the socket. Try blowing on it to remove any dust. If that doesn’t work, buy a can of compressed air and, carefully, spray the socket to bow out the dust.
If that still doesn’t do the trick, buy a foam-tipped swab (don’t use a cotton bud as these leave tiny threads behind) and dip it in rubbing alcohol. Put the swab into the headphone jack and clean it, wiping away as much of the link as possible.
Bluetooth sound not working on Mac
Your Mac can play audio wirelessly via Bluetooth, so if you have Bluetooth speakers or headphones, you can use those to listen to music, or anything else on your Mac. Sometimes, however, they don’t work.
Make sure Bluetooth is switched on.
- Go to System Preferences and click the Bluetooth pane.
- If it says Bluetooth turned off, turn it on.
Make sure your headphones or speakers are connected.
Powerpoint Audio Recording Not Playing
- Look in the list of devices in the main window to see if your headphones or speakers are listed.
- If not, put them in pairing mode (you’ll need to refer to their instructions to find out how to do that) and when they appear, click Connect.
- If they are listed but not connected, make sure they’re switched on and Control-click on them in the main window and choose Connect.
Audio Recording In Powerpoint 2010
Tip: If you check the box labelled Show Bluetooth in menu bar in Bluetooth preferences, you can connect from the menu bar item.
Once your headphones or speakers are connected, click on the volume control in the menu bar and choose them. If you don’t have the volume control displayed on the menu bar, go to System Preferences, choose Sound and then the Output tab and select the Bluetooth speaker or headphones. While you’re there, it’s a good idea to check the box labelled Show volume in menu bar — it’s in the Sound Effects tab.
To conclude, there are a number of reasons why the sound is not working on your Mac. If you follow the guide above and take it one step at a time, you should be able to fix the problem. If none of the steps above work for you, the next step is to contact Apple support and, if possible, make an appointment at the Genius Bar of an Apple Store. If that’s not possible, Apple will advise you on the best course of action to get your audio working again.